Privacy Policy

Last Updated: February 11, 2026

Introduction

Walleto ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services, including our AI chatbot Felix, deal comparison features, and recipe suggestions (collectively, the "Service"). The Service is designed for users in the United States and Canada.

By accessing or using Walleto, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

This policy is effective as of February 11, 2026. We may update it from time to time; we will notify you of material changes via the app or email.

Information We Collect

1. Information You Provide

Chat interactions: When you chat with Felix, we collect the messages you send, including product searches, deal inquiries, recipe requests, and any preferences you share (e.g., budget, dietary restrictions). This helps Felix understand your needs and provide accurate responses.

Account information: If you create an account, we collect your name, email address, and a password. You may also choose to provide a profile picture.

Saved items and alerts: Products you save, price drop alerts you set, and favorite merchants are stored to personalize your experience.

2. Information Collected Automatically

Usage data: We log your interactions with the Service, such as features used, time spent, and pages viewed. This helps us improve Felix’s accuracy and the relevance of deals.

Device information: We collect device type, operating system, unique device identifiers, and IP address. This allows us to optimize performance for US and Canadian users and detect fraudulent activity.

Location information: With your permission, we collect approximate location (city/region) based on IP or device settings. This is used to show deals available in your country (USA or Canada) and nearby stores. You can disable location access in your device settings.

3. Information from Third Parties

We may receive information from merchants, advertising partners, or analytics providers to help us offer relevant deals and measure campaign performance. This information is anonymized where possible.

How We Use Your Information

Provide and maintain the Service: Process your searches, fetch real-time deals from merchants across USA/Canada, generate recipe ideas, and manage price alerts.
Improve Felix AI: Analyze chat patterns to make Felix smarter, more conversational, and better at understanding shopping and cooking queries.
Personalization: Tailor deal rankings, product suggestions, and recipe recommendations based on your preferences and past interactions.
Communications: Send you service updates, deal alerts, and occasional promotional offers (you can opt out anytime).
Security and fraud prevention: Monitor for unauthorized access, protect user data, and enforce our Terms of Use.
Compliance: Fulfill legal obligations in the jurisdictions we operate (USA and Canada).

Sharing of Information

We do not sell your personal information. We may share data in the following circumstances:

With merchants: When you click on a deal or make a purchase, we may transmit a referral identifier to the merchant to attribute savings and improve our service. No personally identifiable information is shared without your consent.
Service providers: Trusted third parties that assist us in hosting, analytics, customer support, and email delivery. They are bound by confidentiality agreements.
Legal requirements: If required by law, court order, or governmental authority, we may disclose information to protect our rights or the safety of users.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security & Retention

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration. These include encryption in transit (HTTPS) and at rest, regular security audits, and access controls.

We retain your personal information as long as your account is active or as needed to provide the Service. Chat logs are anonymized after 12 months for model training. You may request deletion of your account and associated data at any time.

Your Rights

Depending on your location (U.S. state or Canada), you may have the following rights:

Access and portability: Request a copy of the personal information we hold about you.
Correction: Update inaccurate or incomplete information.
Deletion: Request deletion of your account and data.
Opt-out of sales: We do not sell data, but you may opt out of targeted advertising where applicable.
Withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at privacy@walleto-app.com. We will respond within 30 days.

Children's Privacy

Walleto is not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will notify you through the app or via email. Your continued use of Walleto after such changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer:

Email: privacy@walleto-app.com
Mail: Walleto Privacy, 123 King Street West, Suite 200, Toronto, ON M5H 3T7, Canada
Phone: +1 (888) 555-WALLET (toll-free USA/Canada)